wbet Terms & Conditions

1 Introduction & Definitions

These Terms & Conditions ("Terms") govern the use of the wbet platform and all its services. This document forms a binding legal agreement between the user ("you", "member") and wbet ("we", "platform").

1.1 Key Definitions

• Platform: The wbet website, mobile version, and all associated services.
• Member / User: Any person who holds a registered account on wbet.
• Account: A member's personal profile and wallet on the platform.
• Real Money: Actual funds (Bangladeshi Taka / ৳) deposited into the account.
• Bonus Balance: Funds awarded through promotions, usable subject to specific conditions.
• BST: Bangladesh Standard Time (UTC+6).

wbet is committed to providing a safe and reliable online gaming environment for Bangladeshi players. SSL encryption and fair play are ensured on our platform.

2 Account Registration & Eligibility

To open an account and use services on wbet, you must meet all of the following conditions:

2.1 Age & Residency

• You must be at least 21 years of age.
• You must reside in a region where online gaming is not legally prohibited.
• Each individual may hold only one account.

2.2 What You Need at Registration

• You must provide your own correct name, email address, and phone number.
• All information provided must be truthful, accurate, and your own.
• Opening an account using another person's details is strictly prohibited.
• wbet reserves the right to reject any registration request without giving a reason.

2.3 Single Account Policy

Multiple accounts opened by the same person, on the same device, from the same IP address, or by members of the same household are strictly prohibited. In the event of a breach of this rule, all associated accounts may be suspended or closed, and all bonuses and deposited funds may be forfeited.

3 Age Verification & Identity Confirmation

wbet follows a KYC (Know Your Customer) process and may request identity verification documents at any time. This process is essential for preventing fraud and protecting members.

3.1 Required Documents

• A scanned copy of your National ID (NID), passport, or driving licence.
• A copy of a utility bill or bank statement issued within the last 3 months as proof of address.
• A screenshot of the relevant mobile banking account for payment method verification.

Withdrawals may be restricted until the verification process is complete. wbet may request additional documents for verification.

4 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential.

• Do not share your account with any third party.
• Use a strong, unique password and change it regularly.
• If you suspect unauthorised access to your account, notify our support team immediately.
• You are fully responsible for all activity carried out from your account.
• wbet will never ask for your password via email or message.

5 Financial Transactions — Deposits

5.1 Accepted Payment Methods

wbet currently accepts the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank). Deposits made by any other method will not be accepted.

5.2 Deposit Limits

6 Financial Transactions — Withdrawals

6.1 Withdrawal Limits & Processing Time

6.2 Withdrawal Terms

• Winnings obtained through bonuses or promotions must meet the wagering requirement before withdrawal.
• In the case of irregular or suspicious transactions, wbet may hold a withdrawal pending verification.
• wbet reserves the right to cancel withdrawals from suspicious accounts.

7 Bonus & Promotion Terms

wbet offers various promotions and bonuses. Each bonus has specific terms that must be followed.

7.1 Welcome Bonus

7.2 General Rules for Using Bonuses

• A bonus can be used only once and cannot be transferred to another account.
• Read the specific terms of the relevant bonus before claiming a promotion.
• Withdrawing while a bonus is active may result in the bonus balance being cancelled.
• Attempting to claim bonuses through fraudulent means will result in account closure.
• wbet reserves the right to modify or cancel any promotion.

7.3 VIP Program

wbet's VIP program has four tiers — Bronze, Silver, Gold, and Platinum. Each tier comes with a weekly cashback benefit: up to 0.4% at Bronze, up to 0.8% at Silver, up to 1.1% at Gold, and up to 1.5% weekly cashback at Platinum. Progression to higher tiers depends on a member's overall participation and activity.

8 Gaming Rules

wbet offers games across various categories including cricket betting, slots, and casino games. Each game has its own rules.

8.1 Sports Betting

• All bets are final once confirmed and cannot be changed.
• If a match is cancelled or abandoned, bets are generally refunded, though specific conditions may apply.
• Displayed odds may change at any time; the odds shown at the time of confirming a bet are final.
• Bets placed on odds that were incorrectly displayed due to a technical error may be considered void.

8.2 Casino & Slots Games

• All game outcomes are determined by an independent Random Number Generator (RNG).
• If a game is interrupted mid-session due to a technical error, wbet reserves the right to refund the bet.
• If the internet connection is lost during a game session, the server-side result will be considered final.

9 Prohibited Activities

The following activities are strictly prohibited on wbet and may result in account closure and forfeiture of funds:

• Creating multiple accounts or assisting in the operation of multiple accounts.
• Claiming bonuses through fraudulent means or "bonus hunting".
• Attempting to hack or manipulate any game software.
• Playing games using automated bots or software.
• Using the platform for money laundering or any other unlawful purpose.
• Abusive or threatening behaviour towards wbet staff.
• Depositing into an account using third-party funds.
• Any attempt to bypass the platform's security measures.

10 Account Closure

10.1 Voluntary Account Closure

You can close your account at any time by contacting the support team. Please withdraw your balance before submitting a closure request, as regaining access after an account is closed can be complicated.

10.2 Account Suspension or Closure by wbet

wbet may suspend or permanently close an account without prior notice in the following circumstances:

• In the event of a breach of these terms and conditions.
• If fraud or money laundering is suspected.
• If evidence of false identity or information is found.
• If the account is proven to belong to a person under 21 years of age.
• Upon request by law enforcement authorities.

11 Responsible Gaming

wbet places the highest importance on responsible gaming. Online gaming is meant for entertainment and should be enjoyed within your means.

• Only bet an amount that, if lost, will not cause you financial harm.
• Never bet with borrowed money or someone else's funds.
• If you feel there is a problem, use wbet's self-exclusion feature.
• Use of this platform by anyone under 21 years of age is strictly prohibited.
• If you notice signs of gaming addiction, seek professional help.

To learn more about responsible gaming, visit our Responsible Gaming page.

12 Privacy & Data Protection

wbet gives the highest priority to the protection of your personal information. Our platform uses SSL encryption technology to keep all your financial and personal data secure.

• Your information is used solely for service delivery, security verification, and legal obligations.
• Your information is not sold to third parties.
• Information may be disclosed on the basis of a valid request from law enforcement authorities.

For details on our data collection and usage policy, visit the Privacy Policy page.

13 Technical Issues & Disclaimer

wbet is fully exempt from liability if gaming is disrupted due to internet connection issues, server downtime, or other technical interruptions. However, in such situations we are committed to ensuring fair treatment for you.

13.1 Software Errors

If an incorrect payout is displayed in any game or service due to a software error, wbet reserves the right to make corrections. Any incorrectly paid out amount may be reclaimed. In such cases, we will notify you in a timely manner.

13.2 Limitation of Liability

wbet is not liable for any indirect losses, lost opportunities, or consequential damages. wbet's liability will remain limited to the amount directly deposited.

14 Changes to Terms

wbet reserves the right to change, amend, or update these rules and terms and conditions at any time.

• For significant changes, members will be notified by email or through a notice on the platform.
• Continued use of the platform after updated terms are published will be considered your agreement to the new terms.
• If you do not agree to the new terms, you may close your account and withdraw your funds.
• The latest version of the terms and conditions will always be available on this page.

15 Contact & Complaints

If you have any questions about these terms and conditions or wish to make a complaint, please contact us:

After receiving a complaint, our team will review it in a timely manner and inform you. All complaints are taken seriously and a fair resolution is ensured.